Privacy policy

Effective Date: January 1, 2026

At CoolKitc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history
Device and browser information
IP address
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Respond to your inquiries
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We work with trusted third-party service providers that help us operate our business, including:

Shopify (website platform)
Secure payment processors
Shipping carriers
Google Analytics
Marketing and advertising partners

These providers receive only the information necessary to perform their services and are required to protect your information.

Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information.

Although we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.