Terms of service

Effective Date: January 1, 2026

Welcome to CoolKitc. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

If you do not agree to these Terms, please do not use this website.


1. General

This website is operated by CoolKitc. Throughout the site, the terms "we," "us," and "our" refer to CoolKitc.

By visiting our website and purchasing products from us, you agree to these Terms of Service and all applicable laws and regulations.


2. Products

We specialize in kitchen accessories, including silicone ice trays, press ice trays, ice storage containers, whiskey ice molds, and novelty ice molds.

We make every effort to display product images, descriptions, colors, and specifications as accurately as possible. However, actual product appearance may vary slightly depending on your device, monitor settings, or product updates.

We reserve the right to modify or discontinue any product without prior notice.


3. Pricing & Availability

All prices displayed on this website are in U.S. Dollars (USD).

Prices, promotions, and product availability are subject to change without prior notice.

We reserve the right to correct pricing errors, update product information, or discontinue products at any time.


4. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing errors
  • Suspected fraud
  • Payment verification issues
  • Incorrect customer information

Customers are responsible for providing accurate billing and shipping information when placing an order.

If an order is canceled after payment has been successfully processed, a full refund will be issued.


5. Payments

We accept secure payment methods through trusted third-party payment providers available during checkout.

Payment information is processed securely and is never stored on our servers.

We reserve the right to refuse or cancel any transaction suspected of fraud or unauthorized activity.


6. Shipping

Shipping times, delivery estimates, shipping costs, and shipping conditions are described in our Shipping Policy.

Delivery estimates are provided for reference only and are not guaranteed. Delivery delays may occur due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.


7. Returns & Refunds

Our Return & Refund Policy explains the conditions under which products may be returned and refunded.

Please review our Return & Refund Policy before requesting a return.


8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Product photographs
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Icons

is the property of CoolKitc and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.


9. Prohibited Use

You agree not to use this website for any unlawful purpose, including but not limited to:

  • Violating any applicable laws or regulations
  • Uploading malicious software or viruses
  • Attempting unauthorized access to our systems
  • Interfering with website security or functionality
  • Infringing upon the intellectual property rights of others
  • Using our website for fraudulent activities

10. Disclaimer

Our products are intended for general household use.

Customers are responsible for using products according to the provided instructions and exercising appropriate care during use.

To the fullest extent permitted by applicable law, CoolKitc makes no warranties beyond those required under consumer protection laws.


11. Limitation of Liability

To the maximum extent permitted by law, CoolKitc shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or our products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


12. Privacy

Your use of this website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page.

We encourage customers to review these Terms periodically.


14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.


15. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and CoolKitc regarding your use of this website and the purchase of our products.


16. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

CoolKitc

Email: service@coolkitc.com

Phone: +1 (917) 838-4588

Customer Support Hours:

Monday – Friday

9:00 AM – 5:00 PM (ET)

Business Address:

44-70 21st Street

Long Island City, NY 11101

United States