Terms of service

Terms of Service

Effective Date: January 1, 2026

Welcome to CoolKitc. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

If you do not agree to these Terms, please do not use our website.

1. General

This website is operated by CoolKitc. Throughout the site, the terms "we," "us," and "our" refer to CoolKitc.

By visiting our website and/or purchasing products from us, you agree to these Terms of Service and all applicable laws and regulations.

2. Products

We specialize in kitchen accessories, including silicone ice trays, press ice trays, ice storage containers, and related products.

We make every effort to display product images, descriptions, and specifications as accurately as possible. However, actual colors and packaging may vary slightly depending on your device or product updates.

3. Pricing & Availability

All prices are displayed in U.S. Dollars (USD).

Prices and product availability are subject to change without prior notice.

We reserve the right to correct pricing errors, update product information, or discontinue products at any time.

4. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Product availability
Pricing errors
Suspected fraud
Payment verification issues

If your order is canceled after payment has been processed, a full refund will be issued.

5. Payments

We accept secure payments through trusted payment providers available at checkout.

Your payment information is processed securely and is never stored on our servers.

6. Shipping

Shipping times and delivery estimates are provided in our Shipping Policy.

While we strive to deliver orders within the estimated timeframe, delivery dates are not guaranteed due to factors beyond our control, including carrier delays, weather conditions, and holidays.

7. Returns & Refunds

Our Return & Refund Policy explains the conditions under which products may be returned and refunded.

Please review our Return & Refund Policy before requesting a return.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product photographs
Product descriptions
Graphics
Website design
Text

is the property of CoolKitc and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. Prohibited Use

You agree not to use this website for any unlawful purpose, including but not limited to:

Violating applicable laws or regulations
Uploading malicious software or viruses
Attempting unauthorized access to our systems
Using automated tools to collect website data
Infringing upon the intellectual property rights of others

10. Disclaimer

Our products are intended for general household use.

Customers are responsible for using products according to the provided instructions and exercising appropriate care during use.

To the fullest extent permitted by law, CoolKitc makes no warranties beyond those required under applicable consumer protection laws.

11. Limitation of Liability

To the maximum extent permitted by law, CoolKitc shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

We encourage customers to review these Terms periodically.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.