Shipping policy

Shipping Policy

Effective Date: January 1, 2026

Thank you for shopping with CoolKitc. We are committed to processing and delivering your order as quickly and efficiently as possible.

Shipping Destinations

Currently, we ship within the United States only.

At this time, we do not offer international shipping.

Order Processing

Orders are processed within 1–2 business days after payment is successfully received.
Orders placed on weekends or U.S. holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

We offer the following shipping option for all U.S. orders:

Shipping Method	Delivery Time	Cost
Standard Shipping	5–12 Business Days	$8.00

Free Shipping

Enjoy FREE Standard Shipping on all U.S. orders of $50.00 or more.

Free shipping is automatically applied at checkout when your order qualifies.

Delivery Time

Estimated delivery time:

Processing Time: 1–2 Business Days
Shipping Time: 5–12 Business Days

Total estimated delivery time:

6–14 Business Days

Please note that delivery estimates are not guaranteed and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

If you have not received tracking information within 3 business days after placing your order, please contact us.

Incorrect Shipping Address

Please verify that your shipping address is correct before placing your order.

CoolKitc is not responsible for packages delayed or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact our customer support team. We will work with the shipping carrier to help locate your shipment and resolve the issue as quickly as possible.